Category
Home & Furniture
Furniture and homeware direct from Chinese manufacturers cuts out two or three markup layers, but it also cuts out the retailer who would have handled damage claims. The brands that work for overseas buyers are the ones with destination-country warehousing, flat-pack engineering that survives shipping, and a documented replacement-parts process.
Furniture from China: what actually goes wrong
Shipping damage is the norm, not the exception. Buy from a brand with a stated damage-replacement process and a local warehouse. A sofa that must be returned to China is a total loss.
Assembly is where the money is saved or lost. Look for a brand that publishes its assembly instructions and lists the hardware included. Missing bolts from a supplier with no parts channel is unrecoverable.
Check the material spec, not the photos. "Solid wood" vs "solid wood frame with engineered panels" vs "MDF" are different products. Look for explicit thickness in millimetres and the finish type.
Lead times on made-to-order items run long. If the listing says 6-8 weeks, plan for 10. Have a delivery-date contingency before you buy.
Return shipping is your problem, contractually. Read the returns clause before ordering anything heavy. Many brands charge return freight on large items even inside the return window.