Balabala is the childrenswear arm of Semir, one of the larger Chinese apparel groups. global.balabala.com is its international storefront: baby through about twelve years, plus shoes.
Shipping
A table, which is the right format. Australia, Canada, Japan, South Korea, Malaysia, Singapore, Thailand, Turkey, Kazakhstan, Hong Kong and the United States, each with a time estimate and a price.
US is 7–15 days at $8.9, free over $39.99. Japan 7–15 at $7.9. Singapore 7–15 at $4.9. Australia 16–30 at $7.9. The $39.99 free threshold holds across the listed markets.
You can work out your landed cost before you commit. That is rarer than it should be.
Returns
Seven days from the date the item arrives.
Seven. Most apparel stores give thirty. You have a week to receive a parcel, try clothing on a child, decide, and get it into the post — and on a US order quoted at 7–15 days, the clock starts late and runs fast.
Conditions are standard: unworn, tags attached, original packaging, proof of purchase. Anything bought outside global.balabala.com goes back to where it came from. Colour differences from screen variation are not treated as defects.
The trade you are making
The shipping documentation is the strength. The return window is the problem, and it is not a small one in childrenswear, where fit is the main risk and children grow.
If you are buying a first order from a brand whose sizing you have not tested, the seven-day window is too tight to use as a safety net. Start with one cheap item, and only if the size chart is in centimetres. Letter sizes across Chinese apparel run small against US and EU labels, and a chart with chest, waist and length in cm is the only thing that lets you compare against a garment you already own.
Who it is for
Buyers in the eleven listed markets who know the sizing already, or who can accept that a bad fit is a loss. Not for anyone who needs a comfortable return path. Not for Australia, where delivery is quoted at 16–30 days and the return clock is fighting the shipping clock.